Founders Hunter Refund Policy
1. Introduction
Welcome to Founders Hunter. This refund policy outlines the terms and conditions under which we offer refunds for annual subscriptions to our services. By subscribing to our platform, you agree to the terms of this policy.
2. Refund Eligibility
2.1. Cooling-Off Period: Users are entitled to a full refund if the request is made within 14 days of the annual subscription purchase date.
2.2. Refund Conditions: To be eligible for a refund, the user must not have used the exclusive services offered by the subscription during the cooling-off period.
3. Refund Request Process
3.1. How to Request: To request a refund, contact our customer support at contato@foundershunter.com with the subject "Refund Request". Include your full name, registered email address, and the purchase date.
3.2. Request Evaluation: After receiving your request, our team will evaluate whether you meet the eligibility criteria. We will contact you within 7 business days to inform you of the status of your request.
4. Refund Approval and Processing
4.1. Approval: If your request is approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 14 business days.
4.2. Denial: If your request is denied, you will be informed of the reasons for the denial and may contact our customer support for further clarification.
5. Changes to the Refund Policy
Founders Hunter reserves the right to change this refund policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.
6. Contact
If you have any questions about our refund policy, please contact us at contato@foundershunter.com
